Process performance measurement system: A tool to support process-based organizations
By P. Kueng. 2000
336 citations recorded by the source corpus.
Subfields: Management Information Systems
View Paper: https://www.semanticscholar.org/paper/122f01c58f0aa63a7ff5659126bdb8bf5dd6d576
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In Management Information Systems
Citations in the corpus
- An exploratory study of performance measurement systems and relationships with performance results (2004, background): “Performance measurement has long been studied at the operational level of organizations, particularly in the context of manufacturing ( Maskell (1991). The two most influential frameworks for organizational performance measurement are the balanced scorecard (Kaplan and Norton (1992, 1996) ), and the”