The Effects of Mode and Format on Answers to Scalar Questions in Telephone and Web Surveys

By L. Christian, D. Dillman, Jolene D. Smyth. 2007

128 citations recorded by the source corpus.

Subfields: Sociology and Political Science, Statistics and Probability

View Paper: https://www.semanticscholar.org/paper/121af315678d6f56697d5c70287388c793d550c2

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Sociology and Political Science

1. D. Dillman
2. Sarjinder Singh
3. Andrew Gelman
4. E. D. Leeuw
5. Bo-Christer Björk
6. Adamantios Diamantopoulos
7. Matthew J. Salganik
8. Y. Ruvalcaba

In Statistics and Probability

1. D. Dillman
2. Sarjinder Singh
3. Andrew Gelman
4. Bo-Christer Björk
5. Cenyu Shen
6. Matthew J. Salganik
7. Adamantios Diamantopoulos
8. Y. Ruvalcaba

Citations in the corpus

• Response rate and measurement differences in mixed-mode surveys using mail, telephone, interactive voice response (IVR) and the Internet (2009, methodology): “In addition, it has been shown in controlled experiments for seven different formats of scale questions, including the polar point labeled structures used here, that telephone respondents provide slightly more positive answers than do web respondents (Christian et al., 2008; Christian, 2007).”