Management of multi-purpose stadiums: importance and performance measurement of service interfaces
By C. Hock, Christian M. Ringle, Marko Sarstedt. International Journal of Services Technology and Management, 2010
340 citations recorded by the source corpus.
Subfields: Gender Studies, Organizational Behavior and Human Resource Management, Sociology and Political Science
View Paper: https://www.semanticscholar.org/paper/116e505a9211b498cf7c85419bf1d2b3dc2cae67
How researchers see this paper
The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.
In Gender Studies
In Organizational Behavior and Human Resource Management
- Marko Sarstedt
- Christian M. Ringle
- Joseph F. Hair
- Jörg Henseler
- Jun-Hwa (Jacky) Cheah
- Hiram Ting
- Artur Strzelecki
- Thurasamy Ramayah
In Sociology and Political Science
- Joseph F. Hair
- Marko Sarstedt
- Christian M. Ringle
- Artur Strzelecki
- Hapzi Ali
- Thurasamy Ramayah
- Amandeep Dhir
- Shafique Ur Rehman
Citations in the corpus
- Gain more insight from your PLS-SEM results: The importance-performance map analysis (2016, background): “Therefore, aspects underlying indicators with high weights should be given more attention to identify managerial actions aiming to improve the target construct’s performance—see Höck et al. (2010) for an application.”
- Individual Psychological Ownership: Concepts, Evidence, and Implications for Research in Marketing (2015, neutral): “While service is a process (e.g., Höck, Ringle, and Sarstedt, 2010), there are critical moments in time that may significantly impact the potential for the emergence of psychological ownership.”
- PLS-SEM: Indeed a Silver Bullet (2011, methodology): “Jöreskog and Wold (1982) viewed CB-SEM and PLS-SEM as complementary rather than competitive statistical methods.”