Innovation in services and the attendant old and new myths

By Faiz Gallouj. 2002

243 citations recorded by the source corpus.

Subfields: Management of Technology and Innovation, Marketing, Strategy and Management

View Paper: https://www.semanticscholar.org/paper/0fc6086d7eb4936e21317a4e7501a68349cb439a

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Management of Technology and Innovation

1. J. Love
2. M. A. Mansury
3. P. Ganotakis
4. Teofil Ciobanu
5. Carlos Martín-Ríos
6. Christian Kowalkowski
7. Daniel Kindström
8. Mark Freel

In Marketing

1. P. Ganotakis
2. J. Love
3. M. A. Mansury
4. Christian Kowalkowski
5. Teofil Ciobanu
6. Carlos Martín-Ríos
7. Daniel Kindström
8. Mark Freel

In Strategy and Management

1. P. Ganotakis
2. J. Love
3. M. A. Mansury
4. Mark Freel
5. Christian Kowalkowski
6. Teofil Ciobanu
7. Carlos Martín-Ríos
8. Daniel Kindström

Citations in the corpus

• External Linkages, R&D and Innovation Performance in US Business Services (2007, background): “, 1995; Sundbo, 1998, 2000; Sundbo and Gallouj, 1998, 2000; Gallouj, 2000; Djellal and Gallouj, 2001) have argued that service innovations comprise unique attributes which distinguish them from product or manufacturing innovations, such as their intangible nature, inseparability, and enhanced intera”
• Patterns of Technological Innovation in Knowledge‐Intensive Business Services (2006, background): “For example, Gallouj and Weinstein (1997: 541) note that ‘‘one of the fundamental characteristics of service activities, particularly ‘knowledge-intensive’ ones, is client participation (in various forms) in the production of the service’’ (see also Gallouj, 2002).”
• Learning by exporting: Lessons from high-technology SMEs (2013, background): “…that services and their innovations comprise unique attributes which distinguish them from product or manufacturing innovations, such as their intangible nature, inseparability, and enhanced interactivity between client and firm (Gallouj, 2002; Blind and Hipp, 2003; Chapman and Hyland, 2003).”
• Hospitality innovation strategies: An analysis of success factors and challenges (2019, background): “Innovation in the service sector has gained prominence over recent years in parallel with the recognition of its singularity (Castellacci, 2008; Gallouj, 2002; Gallouj & Weinstein, 1997; Gomezelj, 2016; Miles, 2005; Miozzo & Soete, 2001; Tether, 2005).”
• The evolution of service innovation research: a critical review and synthesis (2014, background): “Therefore, both services and service innovation represent central drivers of broader economic growth and innovation (Gallouj, 2002; Miles, 1993; OECD, 2005).”