Just Right Outsourcing: Understanding and Managing Risk

By R. Aron, E. Clemons, Sashidhar P. Reddi. Proceedings of the Annual Hawaii International Conference on System Sciences, 2005

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The influence of task- and location-specific complexity on the control and coordination costs in global outsourcing relationships (2013, background): “…decisions that the literature recognizes outsourcing organizations must make: [1] defining the content and scope of the work to be outsourced (Aron et al., 2005; Clemons et al., 1993; Gilley and Rasheed, 2000; Lacity et al., 1996; Sanders et al., 2007) and [2] deciding where the work should…”
Service-oriented technology and management: Perspectives on research and practice for the coming decade (2008, background): “…understanding of contractual issues in service-level agreements (SLAs) (Demirkan et al., 2005; Kenyon, 2005), risk-indemnifying approaches to outsourcing services (Aron et al., 2005; Clemons et al., 2004), and other kinds of software-as-a-service arrangements (Choudhary, 2007; Paleologo, 2004).”
Making the ‘MOST’ out of RFID technology: a research agenda for the study of the adoption, usage and impact of RFID (2007, background): “At the firm level, it is critical that we determine how to construct the appropriate incentives to help ensure that RFID investment practices are effective or ‘‘right-sized’’ [11].”