Impact of service orientation at the business level

By Luba Cherbakov, George M. Galambos, R. Harishankar, Shankar Kalyana, G. Rackham. IBM Systems Journal, 2005

337 citations recorded by the source corpus.

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

Service-oriented technology and management: Perspectives on research and practice for the coming decade (2008, background): “Yet, service innovations and their impacts are generally unknown, save for a few economists (e.g., Gadrey and Gallouj, 2002) and some others (e.g., Cherbakov et al., 2005) who have studied investments and innovation in the service industries.”
An interoperable solution for Cloud manufacturing (2013, background): “In an SOA system, business procedures can be modelled and componentized to support seamless business integration [31].”
Narrative Networks: Patterns of Technology and Organization (2007, background): “The emergence of Web services and “service-oriented architecture” (SOA) provides even finer grained, readily combinable chunks of functionality (Chen et al. 2003, Cherbakov et al. 2005).”
Interactive Services: A Framework, Synthesis and Research Directions (2009, background): “Firms, such as IBM, are extremely interested in the design, integration and improvement of businesses processes and a number of research papers describe their efforts (c.f. Cherbakov et al. 2005; Crawford et al. 2005; McDermott et al. 2001).”