Contextual design

By H. Beyer, K. Holtzblatt. 1997

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Citations in the corpus

A Human-Centered Evaluation of a Deep Learning System Deployed in Clinics for the Detection of Diabetic Retinopathy (2020, methodology): “At the conclusion of our clinic visits for a given trip (each lasting about a week), the site researchers gathered and performed an affinity mapping of the interview and observation data [5].”
A Unifying Reference Framework for multi-target user interfaces (2003, background): “These include observation of users' practice (Beyer and Holtzblatt, 1998; Cockton et al., 1995, Dey et al., 2001; Johnson et al., 1993; Lim and Long, 1994) as well as consideration for technical constraints.”
The standard of user-centered design and the standard definition of usability: analyzing ISO 13407 against ISO 9241-11 (2003, methodology): “To improve the usability of software and information systems, the paradigm of user-centered design, UCD, has been proposed by a number of method and methodology books, starting from Nielsen [16] to ones published in late 90’s, [8], [4], [5], [15] and ending up with a set of very recent ones, [17] an”
Participation in Development and Implementation - Updating An Old, Tired Concept for Today's IS Contexts (2004, methodology): “A well-documented user-centered design approach is known as contextual design (Beyer and Holtzblatt, 1998; Holtzblatt and Beyer, 1993).”
Variability management in software product lines: a systematic review (2009, methodology): “We used the affinity diagram [ 13 ] process for grouping the issues.”
Understanding contexts by being there: case studies in bodystorming (2003, background): “Hutchby and Wooffitt [10]) to box-and-arrow diagrams depicting different aspects of the activity (e.g. Beyer and Holtzblatt [ 5 ]).”
Personas, Participatory Design and Product Development: An Infrastructure for Engagement (2002, background): “Product developers efforts to adapt and extend elements of the participatory design approach include low-fidelity mock-ups and prototyping [14, 20, 24], increased engagement and communication with potential users [19, 25] and an emphasis on site visits and understanding the work context [2].”
Robots for humanity: using assistive robotics to empower people with disabilities (2013, methodology): “interaction design [2], user and task analysis [8], and other types of user research such as surveys, focus groups, user interviews, and more [16].”
Sitemaps, storyboards, and specifications: a sketch of Web site design practice (2000, methodology): “In a process similar to the “Affinity Diagramming” technique described in [2] for organizing data collected from users, designers would collect ideas about what should be in the site onto post-it notes, and arrange them on the wall into categories.”