TQM: why is its impact in higher education so small?

By J. V. Koch. 2003

120 citations recorded by the source corpus.

Subfields: Management Information Systems, Management of Technology and Innovation, Political Science and International Relations

View Paper: https://www.semanticscholar.org/paper/092c0dd0c15dbe8c679c00aad8523d83ad28a058

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Management Information Systems

1. R. Shastri
2. Don Houston
3. Murad Ali

In Management of Technology and Innovation

1. R. Shastri
2. Don Houston
3. Murad Ali

In Political Science and International Relations

1. R. Shastri
2. Don Houston
3. Murad Ali

Citations in the corpus

• Implementation of Total Quality Management in Higher Education (2010, background): “15 important questions, non receptive of academic culture to TQM (Koch, 2003) While higher education institutions are home for learning and create knowledge through their research function, it is ironic that they have been lagging behind other organizations in embracing and implementing TQM.”
• TQM and Higher Education: A Critical Systems Perspective on Fitness for Purpose (2007, background): “Fundamental differences exist between the value systems higher education and business (Koch, 2003 ).”