Interactions With Robots: The Truths We Reveal About Ourselves

By Elizabeth Broadbent. Annual Review of Psychology, 2017

483 citations recorded by the source corpus.

Subfields: Artificial Intelligence, Safety Research, Social Psychology

View Paper: https://www.semanticscholar.org/paper/086b5f9c21bf0af825bb9e98a42edbbc3e559a46

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Citations in the corpus

Your Robot Therapist Will See You Now: Ethical Implications of Embodied Artificial Intelligence in Psychiatry, Psychology, and Psychotherapy (2018, unknown): “Although AI-enabled virtual and robot therapy has long been used across a number of medical fields [8-10], the integration of AI through the use of embodied agents is still at an early stage in mental health care; it is arguably the most recent addition to psychotherapeutic practice, supporting a ho”
Consumers and Artificial Intelligence: An Experiential Perspective (2020, unknown): “On the one hand, AI companionship experiences are positive because they can provide both cognitive and socio-emotional benefits (Broadbent 2017).”
Marketing robot services in hospitality and tourism: the role of anthropomorphism (2019, background): “That robots will evolve and alter the workforce and mar-ketplace is clear; unclear is the extent of this evolution and the magnitude and reach of its impacts (Broadbent, 2017; Brynjolfsson et al., 2014; Collins, 2015; Frey & Osborne, 2017; van Doorn et al., 2017).”
Examining the effects of robots' physical appearance, warmth, and competence in frontline services: The Humanness‐Value‐Loyalty model (2021, background): “So far insights on the behavior and actions of robots has been embedded in research on AI (Broadbent, 2017; Young et al., 2009), while insights on customers' reactions to the anthropomorphic appearance of robots have been developed in a different line of inquiry (Tussyadiah & Park, 2018; Walters et…”
To Err Is Human(-oid): How Do Consumers React to Robot Service Failure and Recovery? (2020, background): “Robot engineers try to design robots to look and behave similarly to humans (e.g., humanoids) in order for people to interact with robots more intuitively and naturally (Broadbent 2017).”