Opening the black box of efficiency analysis: An illustration with UAE banks

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R&D, productivity, and market value: An empirical study from high-technology firms (2013, background): “However, there are many sources of inefficiency that cannot be discovered using the data envelopment analysis (DEA) model because of what the model refers to as the ‘‘black box’’ [11,12], which is the source of inefficiency or other unexplained factors [12,13].”
A slacks-based network DEA efficiency analysis of European airlines (2014, methodology): “SBM-NDEA has been previously applied to electric power companies (Tone and Tsutsui 2009), banks (Avkiran 2009), airports (Yu 2010) and also for dynamic DEA (Tone and Tsutsui 2010).”
Network data envelopment analysis: A review (2014, methodology): “Avkiran (2009) applied an SBM model to measure the performance of 15 UAE banks, where three profit centers were involved.”
Data envelopment analysis 1978-2010: A citation-based literature survey (2013, background): “Lewis and Sexton [83], Yu and Lin [84], Avkiran [9], Chen et al.”