User experience (UX): towards an experiential perspective on product quality

By Marc Hassenzahl. Interaction Homme-Machine, 2008

871 citations recorded by the source corpus.

Subfields: Experimental and Cognitive Psychology, Human-Computer Interaction

View Paper: https://www.semanticscholar.org/paper/017e7c1bf71101c24c65aca784a4f867e8718ef1

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In Experimental and Cognitive Psychology

In Human-Computer Interaction

Citations in the corpus

Explaining the user experience of recommender systems (2012, background): “Herlocker et al. (2000) found that users like explanations in collaborative filtering recommender systems.”
User experience: A concept without consensus? Exploring practitioners' perspectives through an international survey (2015, background): “Based on the literature, we can assume this experience to be unique to an individual and inﬂuenced by several factors, encompassing prior experiences and expectations based on those experiences (Hassenzahl, 2008; Roto et al., 2011).”
User Acceptance of Virtual Reality: An Extended Technology Acceptance Model (2020, background): “For Hassenzahl (2008), a good user experience is the consequence of fulfilling a user ’ s goals ( do-goals , such as finding information in a database or making a phone call) and of fulfilling different human needs ( be-goals , such as the needs for autonomy, relatedness and stimulation).”
Needs, affect, and interactive products - Facets of user experience (2010, background): “Hassenzahl (see Hassenzahl, 2003, 2008) understands hedonic quality as a product perception directly related to fulfilment of needs, that is, hedonic quality subsumes product attributes that signal potential need fulfilment.”
Old wine in new bottles or novel challenges: a critical analysis of empirical studies of user experience (2011, background): “Another use of the phrase is to denote an emerging movement in research – a new paradigm – that focuses on non-instrumental needs and experience in a more complex sense [22, 29, 51, 50]; this understanding of UX forms the focus of the present paper.”