Understanding Student and Faculty Incivility in Higher Education.

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Teacher Empathy: A Model of Empathy for Teaching for Student Success (2019, background): “In higher education, instructors rarely use the term misbehavior; instead, they discuss poor performance and student incivility (e.g., sleeping in class, acting bored or disinterested, not attending class, disrupting class by arriving late or leaving early; Knepp 2012, 34).”