Emotional labor in the hospitality industry: the influence of contextual factors.
By Amir Shani, Natan Uriely, Arie Reichel, L. Ginsburg. 2014
160 citations recorded by the source corpus.
Subfields: Organizational Behavior and Human Resource Management, Sociology and Political Science
View Paper: https://www.semanticscholar.org/paper/fca4080776e24c0ae308a50f353273bf40c8f0e1