Antecedents of customer satisfaction: a study of Indian public and private sector banks

By Vinita Kaura. 2013

125 citations recorded by the source corpus.

Subfields: Information Systems and Management, Marketing, Organizational Behavior and Human Resource Management

View Paper: https://www.semanticscholar.org/paper/f7ad84f23affda4b7c0a22e5c8e6b89b4d4b7af8