Online harassment

2020

Purpose This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings Online harassment and cyberbullying is on the increase in the workplace. Cyberbullying can be anonymous, widespread and permanently online. This causes much mental stress and distress for the victim, leading to a reduction in personal resources such as time and energy while they deal with the threat. This leads to decreased motivation, reduced job satisfaction, and potential intent to leave the company. This effect is gendered, with females more likely to report higher perceived stress and job dissatisfaction than males. Companies need to have comprehensive and transparent gender-specific policies in place to reduce workplace stress and increase employee job satisfaction. Originality/value The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

Citations in the corpus

• Confronting Abusive Language Online: A Survey from the Ethical and Human Rights Perspective (2020, methodology): “According to a 2017 survey conducted by Pew Research Center, more than 40% of U.S. adults have been personally subjected to online harassment and 18% have been the target of severe behaviors such as physical threats and sexual harassment (Duggan, 2017).”
• Convolutional Neural Networks for Toxic Comment Classification (2018, background): “Also, a 2014 Pew Report highlights that 73% of adult internet users have seen someone harassed online, and 40% have personally experienced it [6].”
• Technology-Facilitated Sexual Violence: Prevalence, Risk, and Resiliency in Undergraduate Students (2020, background): “This age demographic reflects the age group at the highest risk of TFSV victimization (Pew Research Center, 2014; Powell & Henry, 2016).”
• Online Harassment and Content Moderation (2018, background): “It was released by third-party software developers at the Electronic Frontier Foundation [15].”
• Sexual Violence Is #NotOkay: Social Reactions to Disclosures of Sexual Victimization on Twitter (2019, background): “Antagonistic online behavior is prevalent (Cheng, Bernstein, DanescuNiculescu-Mizil, & Leskovec, 2017), and 40% of Internet users experience online harassment (Duggan, 2014).”
• Neural Character-based Composition Models for Abuse Detection (2018, background): “As per their report (Duggan, 2014), 40% of adult Internet users have personally experienced harassment online, and 60% have witnessed the use of offensive names and expletives.”