The innovation deficit in public services: The curious problem of too much efficiency and not enough waste and failure

By Jason Potts. 2009

117 citations recorded by the source corpus.

Subfields: Economics and Econometrics, Public Administration

View Paper: https://www.semanticscholar.org/paper/eea67f76ea0460a9b81b5c6913eb4c35851c47dd

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Citations in the corpus

Two decades of research on innovation in services: which place for public services? (2013, background): “Concern for efficiency in public services is a source of innovation aimed at rationalization, but, as noted by a number of studies (Potts, 2009, Koch et al., 2005), it is also a barrier to other forms of innovation.”
The Uncertainty of Innovation: A Systematic Review of the Literature (2011, background): “…to standardize the description of health care innovations Health care innovation; assessment of innovations Conceptual analysis; model construction 7 Potts (2009) To argue that the innovation deficit in government and public sector services can be explained as an unintended consequence of…”
Public sector innovation research: What’s next? (2010, background): “As an organizational domain, the public sector guided by economic principles of efficiency: it seeks to minimise waste and maximize deliverables from a finite budget; it has strong managerial accountability and due process concerns (Cole 1988, Potts 2009).”
How European public sector agencies innovate: The use of bottom-up, policy-dependent and knowledge-scanning innovation methods (2015, background): “In addition, strong bureaucracies and high levels of red tape can create organizational cultures that are unreceptive to innovation (Boyne, 2002), management aversion to risk-taking (Osborne and Brown, 2011; Potts, 2009), or professional and management resistance to change.”
Four dangers in innovation policy studies – and how to avoid them (2016, background): “This includes learning from failure, active experimentation and trial and error (see e.g. Potts 2009).”