The Myths of E-Government: Looking Beyond the Assumptions of a New and Better Government

By Victor Bekkers, Vincent Homburg. The Information Society, 2007

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A public value perspective for ICT enabled public sector reforms: A theoretical reflection (2012, background): “…in the re-organization of the public sector along the basic principles of efficiency gains and costs savings that have driven much private sector ICT adoption (Bekkers & Homburg, 2007; Bhen, 1998; Dunleavy, Margetts, Bastow, & Tinkler, 2006b; Heeks, 1999; Homburg, 2004; Osborne & Gaebler, 1992).”
Benefits, Adoption Barriers and Myths of Open Data and Open Government (2012, background): “Myths play an important role in policy-making, as they may inspire collective action but may also mystify and blur views on reality (Bekkers & Homburg, 2007).”
User-centered E-Government in practice: A comprehensive model for measuring user satisfaction (2009, background): “New possibilities offered by ICT give government chances to rethink ways of working and providing services for citizens and businesses (Bekkers & Homburg, 2007; Heeks, 2003; Prins, 2001).”
Information systems in the public sector: The e-Government enactment framework (2010, background): “Even if not yet extensively researched, the relation between ICT policies and public sector reform drivers is an important area of study to better understand the factors that steer and shape e-Government projects (Bekkers and Homburg, 2007; Madon et al., 2007).”