Information Systems and Developing Countries: Failure, Success, and Local Improvisations

By R. Heeks. The Information Society, 2002

1,548 citations recorded by the source corpus.

Subfields: Information Systems and Management, Political Science and International Relations, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/dd6c8931d276f258d356e65416018725912d2dbd

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Citations in the corpus

Research on information systems in developing countries: Current landscape and future prospects (2006, positive): “Some have developed new models, such as the design-reality gap model for IS implementation described by Heeks (2002) .”
How mobile phones contribute to growth of small farmers? Evidence from India (2012, positive): “The conceptual framework on transmission of information from the service provider to the user is presented by HEEKS (2002, 2005) which is later modified and presented in an IFPRI paper (GLENDENNING and FICARELLI, 2012).”
The Failure of E‐Government in Developing Countries: A Literature Review (2006, positive): “By examining numerous cases of IS and e-government failure in developing countries, Heeks (2002; 2003) states that a The Electronic Journal on Information Systems in Developing Countries http://www.ejisdc.org major reason for these failures is the mismatch between the current reality and the design…”
Smart city as urban innovation: focusing on management, policy, and context (2011, positive): “Common reasons include poor planning, weak business case, lack of top management support, lack of leadership, lack of professional skills, misalignment between organizational goals and project objectives, vulnerability to policy swings, too much technology-driven enthusiasm, and political hyper-acti”
A Conceptual Framework for E‐Learning in Developing Countries: A Critical Review of Research Challenges (2009, neutral): “…plentiful; in many developing countries there is a lack of vital e-learning components such as computers, electricity and skills (Dhanarajan, 2001; Heeks, 2002; Rajesh, 2003); and the active, participative student that is required for interactive learning is also very rare in countries where the…”
Inclusive Innovation: Definition, Conceptualisation and Future Research Priorities (2013, neutral): “Very much linked was a concern that can be understood as design-reality gaps (Heeks 2002): based on interviewee experiences that innovation designs they had been involved with were often mismatched to the realities of low-income consumer contexts, causing those innovations to fail to be adopted, or…”
Information systems in developing countries: a critical research review (2008, background): “…of the problem in the gap between the professional knowledge and practice of systems development and the actual conditions of organizational practice in developing countries (Heeks, 2002), in effect arguing for socially embedded analyses to understand the reasons and address the risk of IS failure.”
Interpreting e-government and development: Efficiency, transparency or governance at a distance? (2005, positive): “Since, in general, e-government is about the deployment of a complex ICT infrastructure, it faces a number of risks in relation to implementation, project management and policy, all risks that have to be appropriately managed (Snellen and Van de Donk, 1998; Fountain, 2001a; Heeks, 2002).”
Discourses on ICT and Development (2010, neutral): “Such transformative ICTD research often focuses on speciªc developmental aims, such as the enhancement of livelihoods in rural areas (Duncombe & Heeks, 2002) or improved government services (Krishna & Walsham, 2005), and seeks to understand the effort required for ICT development and concomitant…”
Research on information systems failures and successes: Status update and future directions (2014, background): “Heeks ’ (2002, 2006) model of design-actuality gaps seeks to explain such high rates of failure.”
Impact and Sustainability of E-Government Services in Developing Countries: Lessons Learned from Tamil Nadu, India (2006, positive): “Heeks (2002) has noted several more cases of total or partial failure of ICT initiatives in developing countries.”
Business-to-business adoption of eCommerce in China (2007, neutral): “Technological resources Refers to the ICT base of an organization and assesses the extent of computerization, the flexibility of existing systems and experience with network based applications [ 33 ,46,63,70,92,93]”