Automation Bias and Errors: Are Crews Better Than Individuals?

By Linda J. Skitka, K. Mosier, Mark Burdick, Bonnie Rosenblatt. 2000

122 citations recorded by the source corpus.

Subfields: Management Science and Operations Research, Radiological and Ultrasound Technology, Social Psychology

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Citations in the corpus

Fairness and Abstraction in Sociotechnical Systems (2019, background): “Different judges might exhibit automation bias [16, 62], deviate from recommendations in biased ways, or ignore them entirely.”
Automation bias and verification complexity: a systematic review (2017, background): “05 Not reported Waypoints task (37) 144 students 4 trials P> .”
Misuse of automated decision aids: Complacency, automation bias and the impact of training experience (2008, methodology): “Skitka et al. (2000a) investigated the effect of social accountability on automation bias and automation verification behavior when using an automated monitoring aid.”
Complacency and Bias in Human Use of Automation: An Attentional Integration (2010, result): “…available knowledge about the impact of task context factors on automation bias, thus far, has been obtained in a series of studies conducted by Mosier, Skitka, and colleagues (Mosier, Skitka, Dunbar, & McDonnell, 2001; Skitka, Mosier, & Burdick, 2000; Skitka, Mosier, Burdick, & Rosenblatt, 2000).”
I Think I Get Your Point, AI! The Illusion of Explanatory Depth in Explainable AI (2021, background): “Even though the IOED itself received little attention in the context of intelligent systems and XAI, there is prior research on cognitive biases of explanations from intelligent systems investigating automation [9, 31, 40, 49, 52], anchoring [19, 27, 57], framing [26], and confirmation biases [23, 5”
The Automation-by-Expertise-by-Training Interaction (2017, background): “Researchers have also described a unique error, automation bias, that results from extended operator use of and reliance upon automation (e.g., Mosier & Skitka, 1996; Mosier, Skitka, Heers, & Burdick, 1998; Parasuraman & Riley, 1997; Skitka & Mosier, 2000).”
Understanding human management of automation errors (2013, background): “Inafollowing investigation, Skitka et al. (2000) adjusted their experimental manipulation of accountability and examined the effect of general versus speciﬁc accountability instructions on performance.”