Navigating by the Stars: Investigating the Actual and Perceived Validity of Online User Ratings

By Bart de Langhe, Philip M. Fernbach, Donald R. Lichtenstein. 2016

286 citations recorded by the source corpus.

Subfields: Marketing, Organizational Behavior and Human Resource Management, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/d9ef86e8bd356b397680b6fb9443552b03e51b97

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Marketing

1. Ewa Maslowska
2. Edward C. Malthouse
3. S. F. Bernritter

In Organizational Behavior and Human Resource Management

1. Edward C. Malthouse

In Sociology and Political Science

1. Ewa Maslowska
2. Edward C. Malthouse
3. S. F. Bernritter

Citations in the corpus

• Too good to be true: the role of online reviews’ features in probability to buy (2017, background): “…reviews may affect consumers’ purchase decisions (Zhu and Zhang 2010), even overshadowing other relevant product information such as price (de Langhe, Fernbach, and Lichtenstein 2016), past research has mostly neglected the effect of review features on actual sales and rather focused on…”