A model of intercultural communication competence

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A Comparative Perspective of Intercultural Sensitivity Between College Students and Multinational Employees in China (2006, background): “Literature Review Literature over the past decades abounds in studies on intercultural communication competence (e.g., Hajek & Giles, 2003; Hymes, 1971; Lustig & Koester, 1999; Martin & Hammer, 1989; Spitzberg, 1989, 2000; !”
Further Testing of a New Model of Intercultural Communication Competence (2006, background): “…though there are several theoretical models of effective (i.e., competent) intercultural communication (Kim, 1991, 2001; Gudykunst, 1993, 1995; Spitzberg, 1997; Ting-Toomey, 1993), it is necessary to continue the quest for conceptually sound and empirically validated models of intercultural…”
The Development and Validation of the Intercultural Effectiveness Scale. (2009, background): “…which include initiating and terminating interaction, balancing speaking turns, performing the unique mannerisms and behavioral routines within the culture, and emote responsiveness, attentiveness, and perceptiveness while answering questions, and expressing ideas (Spitzberg, 1997; Wiemann, 1977).”