Supervisor Behaviours that Facilitate Training Transfer.

By S. Lancaster, L. D. Milia, R. Cameron. 2013

112 citations recorded by the source corpus.

Purpose – The purpose of this paper is to describe the supervisor behaviours that employees found to be helpful and unhelpful in facilitating training transfer. The study aims to provide rich qualitative data from the employee's perspective.Design/methodology/approach – This study utilises a cross‐sectional design. A case study and a qualitative interpretivist approach were used to interpret the employee's responses. In total 24 semi‐structured interviews were conducted and responses were analysed with the aid of NVivo.Findings – The results suggested what supervisors did prior to, during and after course attendance was critical to training transfer. Supportive behaviours prior to the course included motivating, encouraging and setting expectations. Practical support provided during the course signalled the value that the supervisor placed on the course. Meetings held after the course provided the best opportunity to support transfer. Transfer was maximised when participants experienced a positive role mo...

Subfields: Applied Psychology, Emergency Medical Services, Organizational Behavior and Human Resource Management

View Paper: https://www.semanticscholar.org/paper/cc3136008adef422960ef3ff6b458f398ca2fb24