The Importance of Ease of Use, Usefulness, and Trust to Online Consumers: An Examination of the Technology Acceptance Model with Older Customers

By Donna Weaver McCloskey. Journal of Organizational and End User Computing, 2006

328 citations recorded by the source corpus.

Subfields: Information Systems and Management

View Paper: https://www.semanticscholar.org/paper/ca59a9bcc41972143c00670d6684d1d963badcab

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Citations in the corpus

The adoption of commercial innovations in the former Central and Eastern European markets : The case of internet banking in Estonia (2008, methodology): “Concerns about security and privacy have been identified as barriers to the use of electronic innovations (Weaver McCloskey, 2006).”
Online shopping drivers and barriers for older adults: Age and gender differences (2014, background): “Integrating the TAM and the concept of trust, McCloskey (2006) studied older Americans’ attitudes toward participating in e-commerce activities and found that website usefulness and user trust (regarding the website) positively affects user behavior.”
Mobile Banking Adoption: Application of Diffusion of Innovation Theory (2012, background): “Research suggests that when user perceives relative advantage or usefulness of a new technology over an old one, they tend to adopt it [McCloskey 2006; Rogers 2003].”
Computer use by older adults: A multi-disciplinary review (2010, methodology): “…and Venkatesh (2000), Czaja et al. (2006), Carpenter and Buday (2007), Peacock and Kunemund (2007), Juznic et al. (2006), Morris et al. (2007), McCloskey (2006) NR Use Knight and Pearson (2005), Tian and Robinson (2008) NR Continuance White et al. (2002) Attitude toward aging + Use Cody,…”
Mobile Banking Adoption: An Examination of Technology Acceptance Model and Theory of Planned Behavior (2013, methodology): “This relationship has also been validated in online technology context (Gefen and Straub, 2003; Gefen et al., 2003; McCloskey, 2006; McKechnie et al., 2006; Moon and Kim, 2001; Morosan and Jeong, 2008).”
Age, gender and income: do they really moderate online shopping behaviour? (2011, background): “This population segment represents a lucrative market; older people have low debt, high disposable income and additional leisure time (McCloskey, 2006).”
PERSPECTIVE: Older Adults' Adoption of Technology: An Integrated Approach to Identifying Determinants and Barriers (2015, background): “However, while often stereotyped as weak, dependent, and unwilling to change, older adults today are among the wealthiest and most demanding consumers who pursue independent, active, and socially connected lifestyles (Conci, Pianesi, and Zancanaro, 2009; Coughlin, 2010; McCloskey, 2006).”
Predicting the acceptance and use of information and communication technology by older adults: An empirical examination of the revised UTAUT2 (2017, background): “Similarly, in a study of e-commerce activities among older adults, McCloskey (2006) found that ease of use positively affects user behaviour.”