Engineering Information Disclosure: Norm Shaping Designs
By Daphne Chang, Erin L. Krupka, Eytan Adar, Alessandro Acquisti. 2016
44 citations recorded by the source corpus.
Nudging behaviors through user interface design is a practice that is well-studied in HCI research. Corporations often use this knowledge to modify online interfaces to influence user information disclosure. In this paper, we experimentally test the impact of a norm-shaping design patterns on information divulging behavior. We show that (1) a set of images, biased toward more revealing figures, change subjects' personal views of appropriate information to share; (2) that shifts in perceptions significantly increases the probability that a subject divulges personal information; and (3) that these shift also increases the probability that the subject advises others to do so. Our main contribution is empirically identifying a key mechanism by which norm-shaping designs can change beliefs and subsequent disclosure behaviors.
Subfields: Information Systems and Management, Sociology and Political Science
How researchers see this paper
The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.
In Information Systems and Management
In Sociology and Political Science
- Alexandra Olteanu
- Fernando Diaz
- Lorrie Faith Cranor
- Carlos Castillo
- Florian Schaub
- Laura Brandimarte
- Norman M. Sadeh
- Emre Kıcıman
Citations in the corpus
- Social Data: Biases, Methodological Pitfalls, and Ethical Boundaries (2019, background): “Chang et al. (2016) also show that user interface changes can influence information disclosure behavior and other community norms, which we discuss next.”
- Nudges for Privacy and Security (2017, background): “Chang et al. [2016] showed that exposing participants to more provocative selfie images changed their perception of what information is appropriate to share and significantly increased the probability of them disclosing personal information.”