A survey of user-centered design practice

By Karel Vredenburg, Jiye Mao, Paul W. Smith, T. Carey. International Conference on Human Factors in Computing Systems, 2002

805 citations recorded by the source corpus.

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

Human model evaluation in interactive supervised learning (2011, methodology): “In the first study (“A”), we led a user-centered design process (see [22]) with seven composers, which focused on the refinement of the Wekinator.”
Heuristic evaluation of ambient displays (2003, methodology): “As an additional benefit, we have demonstrated a process for creating heuristics applicable to a new domain, building on the work of Baker et al. [ 1 ].”
From Margins to Seams: Imbrication, Inclusion, and Torque in the Aadhaar Identification Project (2017, methodology): “HCI has already recognized the cultural specificity of ICT with development of methods like ‘usercentered’ and ‘community-centric’ design [26,65].”
Usability: Lessons Learned … and Yet to Be Learned (2014, positive): “Over the decades since the early scientiﬁc descriptions of usability, there have been several extensions, including user-centered design (UCD; Vredenburg, Mao, Smith, & Carey, 2002) and, more recently, user experience (UX; Tullis & Albert, 2008, 2013).”