Who Uses Smart City Services and What to Make of It: Toward Interdisciplinary Smart Cities Research
By Miltiadis Demetrios Lytras, Anna Visvizi. Sustainability, 2018
320 citations recorded by the source corpus.
As research on smart cities garners increased attention and its status consolidates as one of the fanciest areas of research today, this paper makes a case for a cautious rethink of the very rationale and relevance of the debate. To this end, this paper looks at the smart cities debate from the perspectives of, on the one hand, citizens’ awareness of applications and solutions that are considered ‘smart’ and, on the other hand, their ability to use these applications and solutions. Drawing from a detailed analysis of the outcomes of a pilot international study, this paper showcases that even the most educated users of smart city services, i.e., those arguably most aware of and equipped with skills to use these services effectively, express very serious concerns regarding the utility, safety, accessibility and efficiency of those services. This suggests that more pragmatism needs to be included in smart cities research if its findings are to remain useful and relevant for all stakeholders involved. The discussion in this paper contributes to the smart cities debate in three ways. First, it adds empirical support to the thesis of ‘normative bias’ of smart cities research. Second, it suggests ways of bypassing it, thereby opening a debate on the preconditions of sustainable interdisciplinary smart cities research. Third, it points to new avenues of research.
Subfields: Management of Technology and Innovation, Media Technology, Transportation
View Paper: https://www.semanticscholar.org/paper/bccbacb822f17575db00612d9c00c8f0aa185b3d
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Citations in the corpus
- Survey on Collaborative Smart Drones and Internet of Things for Improving Smartness of Smart Cities (2019, background): “Recently, several studies have been conducted to enhance the characteristics of smart cities [1], [2] in different domains [3] and different aspects [4], [5], and with a focus on sustainability [6], [7].”
- It’s Not a Fad: Smart Cities and Smart Villages Research in European and Global Contexts (2018, background): “If the sustainability of research on smart cities is a function of its relevance and usability, then more pragmatism needs to be induced into this research [2].”
- Analyzing the Level of Accessibility of Public Urban Green Spaces to Different Socially Vulnerable Groups of People (2018, unknown): “When a city will turn into a smart city, it will run through a sustainable digital system that everything (including green space for vulnerable people) will come under a unique system [98]”