Service quality at banks and credit unions: what do their customers say?
By A. Allred, H. Addams. 2000
156 citations recorded by the source corpus.
Subfields: Information Systems and Management, Marketing, Organizational Behavior and Human Resource Management
View Paper: https://www.semanticscholar.org/paper/b776ad52fbe8ddedddcd1e8386a1f2a4a803f68b