A Holistic Approach to Undesired Content Detection in the Real World

By Todor Markov, S. Agarwal, Tyna Eloundou, Teddy Lee, Steven Adler, Angela Jiang, L. Weng. AAAI Conference on Artificial Intelligence, 2022

468 citations recorded by the source corpus.

We present a holistic approach to building a robust and useful natural language classification system for real-world content moderation. The success of such a system relies on a chain of carefully designed and executed steps, including the design of content taxonomies and labeling instructions, data quality control, an active learning pipeline to capture rare events, and a variety of methods to make the model robust and to avoid overfitting. Our moderation system is trained to detect a broad set of categories of undesired content, including sexual content, hateful content, violence, self-harm, and harassment. This approach generalizes to a wide range of different content taxonomies and can be used to create high-quality content classifiers that outperform off-the-shelf models.

Subfields: Artificial Intelligence

View Paper: https://www.semanticscholar.org/paper/b69aa32ee52f5efe8e3196114581ac610da8a2b2

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