e-GovQual: A multiple-item scale for assessing e-government service quality

By Xenia Papadomichelaki, G. Mentzas. Government Information Quarterly, 2012

367 citations recorded by the source corpus.

Subfields: Information Systems and Management, Organizational Behavior and Human Resource Management, Political Science and International Relations

View Paper: https://www.semanticscholar.org/paper/b513cc76347a455c51c20dcb15c537a3d4aa9d20