The reporting experiences and support needs of victims of online fraud

By Cassandra Cross, K. Richards, Russell G. Smith. 2016

104 citations recorded by the source corpus.

This paper presents the results of in-depth interviews conducted with a sample of 80 individuals from across Australia who lodged complaints of online fraud involving losses of $10,000 or more over the preceding four years. Their stories illustrate the financial impact of fraud and the emotional, psychological, interpersonal and physical impacts of their victimisation. They also document the barriers they faced in reporting these crimes. The paper concludes by identifying the support needs of victims of online fraud.

Subfields: Information Systems

View Paper: https://www.semanticscholar.org/paper/b2fc34f7825c7c1153bbedc72ef91b8cfc71933f