Designing interactive speech systems - from first ideas to user testing

By Niels Ole Bernsen, H. Dybkjær, L. Dybkjær. 1998

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

Wizard of Wikipedia: Knowledge-Powered Conversational agents (2018, methodology): “After collecting data of such wizard-apprentice conversations between humans, the goal is to then replace the human wizard with a learned agent that will speak to a human apprentice instead, similar to the procedure in Wizard of Oz experiments (Bernsen et al., 2012).”
Book Review: Spoken Dialogue Technology: Toward the Conversational User Interface, by Michael F. McTear (2002, background): “Some commonly used evaluation metrics, such as Contextual Appropriateness (Section 6.2.2), as well as the usability guidelines developed in the Danish Dialogue Project (see next section) are based loosely on Grice s work.”
Bringing chatbots into education: Towards natural language negotiation of open learner models (2006, methodology): “The Wizard-of-Oz method has been shown to be appropriate for collecting data about user interaction in such complex domains [38] cited by [39].”