Managing the care of health and the cure of disease--Part I: Differentiation.

By S. Glouberman, Henry Mintzberg. Health Care Management Review, 2001

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Operating room planning and scheduling: A literature review (2010, background): “Since the operating theater unites many stakeholders [58], short term financial gain is not the only performance criterion that should be of interest to the hospital.”
Integrated care programmes for chronically ill patients: a review of systematic reviews. (2005, background): “Consequently, optimal collaboration and coordination between professionals in the delivery of integrated care have become essential requirements for the provision of high-quality care [3,4].”