Does service quality matter in measuring the performance of water utilities

By Andrés J. Picazo‐Tadeo, F. J. Sáez-fernández, F. González‐Gómez. 2008

129 citations recorded by the source corpus.

Subfields: Management Science and Operations Research, Ocean Engineering, Soil Science

View Paper: https://www.semanticscholar.org/paper/a867f824eeea86e367040e3110071cacdddc7bd9

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Management Science and Operations Research

1. Astrid Cullmann
2. Robert Wand
3. C. von Hirschhausen
4. Matthias Walter
5. Michael Zschille

Citations in the corpus

• Quo vadis efficiency analysis of water distribution? A comparative literature review (2009, background): “Picazo-Tadeo et al. (2008) on the other hand directly compare DEA efficiency levels with and without the inclusion of a quality variable.”