Integrating the Kano model into a robust design approach to enhance customer satisfaction with product design

By Chun-Chih Chen, Ming-Chuen Chuang. 2008

364 citations recorded by the source corpus.

Subfields: Management of Technology and Innovation, Social Psychology

View Paper: https://www.semanticscholar.org/paper/a40978370ec12c578af1f145f27de5eb113b0092

Citations in the corpus

• Customer Relationship Management Approach and Student Satisfaction in Higher Education Marketing (2014, neutral): “(Changhong, 2008).”