Vicious and virtuous cycles in ERP implementation: a case study of interrelations between critical success factors

By Henk A. Akkermans, Kees van Helden. European Journal of Information Systems, 2002

860 citations recorded by the source corpus.

Subfields: Management Information Systems

View Paper: https://www.semanticscholar.org/paper/a2fe7cfcfd3507acceb26bb3b3454a73ee5dc6b6

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In Management Information Systems

Citations in the corpus

Does risk management contribute to IT project success? A meta-analysis of empirical evidence (2010, background): “If ranking is applied, the following risk factors score the highest: top management commitment, user participation, and user commitment (Akkermans and van Helden,2002; Keil et al., 1998), along with incorrect, incomplete, or changing requirements (Han and Huang, 2007; Keil et al., 1998).”
The Impact of ERP Implementation on Business Process Outcomes: A Factor-Based Study (2007, background): “typically include top management support, project management, end-user training, external consultants, and system and project characteristics, it is not clear how these factors interrelate, especially because it seems unlikely that they all work in isolation without affecting each other [ 1 ].”
Critical Success Factors for Enterprise Resource Planning Implementation and Upgrade (2006, methodology): “We reviewed the literature on critical success factors in ERP implementation and upgrade to identify a comprehensive list of factors and then organized them into seven main categories - (1) Business Plan and Vision, (2) Change Management, (3) Communication, (4) ERP Team Composition, Skills and Compe”
A Multi-Project Model of Key Factors Affecting Organizational Benefits from Enterprise Systems (2010, background): “Resistance/user acceptance/ change management Markus and Tanis (2000) 33, Markus (2004) 11, Aladwani (2001) 9, McAffee (2002) 9, Abdinnour-Helm et al.”
Examining the critical success factors in the adoption of enterprise resource planning (2008, methodology): “Since the implementation of ERP is complex, covering as it does a combination of hardware, software, and organizational issues, effective project management allows companies to plan, coordinate, and monitor various activities in different stages of implementation [ 2 ,69].”