Hospitality-productivity assessment using data-envelopment analysis

By Dennis Reynolds. 2003

130 citations recorded by the source corpus.

Subfields: Control and Systems Engineering, General Agricultural and Biological Sciences, Management Science and Operations Research

View Paper: https://www.semanticscholar.org/paper/a217af929c3185c460f1ca313d25bed7bf58aa46

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Control and Systems Engineering

1. C. Santos
2. A. Assaf
3. Wei-Ting Hung
4. Carlos Pestana Barros
5. F. Wang
6. Jui-Kou Shang

In General Agricultural and Biological Sciences

1. C. Santos
2. A. Assaf
3. Carlos Pestana Barros

In Management Science and Operations Research

1. C. Santos
2. A. Assaf
3. A. Josiassen
4. Wei-Ting Hung
5. Carlos Pestana Barros
6. F. Wang
7. Jui-Kou Shang
8. F. W. Agbola

Citations in the corpus

• Measuring the Cost Efficiency of International Tourist Hotels in Taiwan (2006, background): “Furthermore, the ratio analysis that measures and analyses productivity in the service sector remains too narrow to capture the broad spectrum of factors contributing to an industry’s success (Reynolds, 2003).”
• Assessment of Tourism Competitiveness by Analysing Destination Efficiency (2008, unknown): “An overview of efficiency analysis of the restaurant industry can be found in Reynolds (2003).”
• Hotel efficiency: A bootstrapped metafrontier approach (2010, background): “…cover several international hospitality industries such as Portugal (Barros and Santos, 2006; Barros, 2005a,b; Barros and Mascarenhas, 2004), Taiwan (Hwang and Chang, 2003), the US (Anderson et al., 1999a,b; Anderson et al., 2000; Reynolds, 2003; Brown, 2002); and the UK (Johns et al., 1997).”
• Multiunit restaurant productivity assessment using three-phase data envelopment analysis (2007, unknown): “Productivity assessment has long been considered important for service-related organizations (Bloom, 1972; Doutt, 1984; Reynolds, 2003).”
• The Measurement of Efficiency in Portuguese Hotels Using Data Envelopment Analysis (2006, methodology): “Whereas Reynolds (2003) analyzed a cross section of 38 restaurants with a DEA-CCR and DEA-BCC model, this article separated controllable inputs from uncontrollable inputs.”