Employee performance and customer loyalty: mediation effect of customer satisfaction

By Taylan Budur, Mersid Poturak. Middle East J of Management, 2020

91 citations recorded by the source corpus.

Subfields: Artificial Intelligence

View Paper: https://www.semanticscholar.org/paper/9efba3578a1b099f5ca0db2719ff54091445a147

Citations in the corpus

• Effectiveness of Transformational Leadership among Different Cultures (2020, unknown): “Further, Budur and Poturak (2020; 2021) investigated TL impact on employee’s citizenship behaviours and performance in Sulaymaniyah and Erbil within a sample of 420 from various SMEs.”