Effects of Interviewer Attitudes and Behaviors on Refusal in Household Surveys

By Gabriele Durrant, R. Groves, L. Staetsky, F. Steele. 2010

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How Much of Interviewer Variance is Really Nonresponse Error Variance (2010, background): “…we provide empirical support for an alternative hypothesis, motivated by consistent findings of between-interviewer variance in response rates (Campanelli and O’Muircheartaigh 1999; Durrant et al. 2010; O’Muircheartaigh and Campanelli 1999; Pickery and Loosveldt 2002; Singer and Frankel 1982).”
Do low survey response rates bias results? Evidence from Japan (2015, background): “Similarly, field workers vary in their abilities (including training, experience, and basic personality traits), which can affect the likelihood of a potential respondent cooperating (Dijkstra and Smit 2002; Durrant et al. 2010; Maynard, Freese, and Schaeffer 2010; West and Olson 2010).”
Correlates of Obtaining Informed Consent to Data Linkage (2012, background): “…Hansen (2006), Pickery and Loosveldt (2000) and Sinibaldi et al. (2009) find that more experienced interviewers achieve higher response rates, while Kennickell (1999) and, more recently, Durrant et al. (2010) show that long-term interviewers can perform less well than those with less experience.”