The impact of e-commerce on final deliveries: alternative parcel delivery services in France and Germany
By Eleonora Morganti, Saskia Seidel, C. Blanquart, L. Dablanc, Barbara Lenz. 2014
301 citations recorded by the source corpus.
Abstract In Europe, shopping habits have changed fast during the last decade and a high percentage of consumers now shop online. E-commerce for physical goods generates a significant demand for dedicated delivery services, and results in increasingly difficult last mile logistics. In particular home delivery services, which are usually the preferred option by the online consumers, contribute to the atomization of parcel flows thus causing particular problems within the urban areas. However, alternative delivery solutions are growing fast, especially in metropolitan areas The purpose of this article is to compare the alternatives to home delivery that have been developed by French and German parcel delivery operators which developed pick-up points in stores and automated lockers networks. The paper includes an analysis of the key drivers of the development of the two emblematic delivery services (pick-up points and lockers), with reference to the strategies of service providers and e-commerce firms as well as consumer preferences.
Subfields: Building and Construction, Marketing
View Paper: https://www.semanticscholar.org/paper/99911c6fc58f52e5b17715422808560027681d2c
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Citations in the corpus
- 50th Anniversary Invited Article - City Logistics: Challenges and Opportunities (2016, background): “Morganti et al. (2014) provide an in-depth look at alternative parcel delivery services in France and Germany.”
- Analysis of the potential demand of automated delivery stations for e-commerce deliveries in Belo Horizonte, Brazil (2017, background): “…as automatic delivery stations (ADSs), which are also called collect and delivery points (Browne et al., 2001) or automated lockers (Punakivi, 2003; Morganti et al., 2014), have been investigated since the last decade as a solution to consolidate end consumer deliveries and to improve the…”
- Public Transport-Based Crowdshipping for Sustainable City Logistics: Assessing Economic and Environmental Impacts (2018, background): “Indeed, the evidence shows that collection slots have to last longer [14]; however, the same-day logistics is destined to expand yet further in the coming years.”