Effects of service quality dimensions on behavioural purchase intentions

By M. S. Pérez, J. C. G. Abad, G. Carrillo, R. S. Fernández. 2007

134 citations recorded by the source corpus.

Subfields: Information Systems and Management, Marketing, Organizational Behavior and Human Resource Management

View Paper: https://www.semanticscholar.org/paper/9427f2e887f8ba7d5a692dbb683c264491694004

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

1. A. Al-Motawa
2. Prince Vijay. J
3. K. Randheer

Citations in the corpus

• Measuring Commuters' Perception on Service Quality Using SERVQUAL in Public Transportation (2011, background): “Public transportation is no exception, (Pe´rez et al., 2007).”