Managing the Realization of Business Benefits from IT Investments

By Joe Peppard, John M. Ward, E. Daniel. MIS Q. Executive, 2007

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An integrated big data analytics-enabled transformation model: Application to health care (2018, methodology): “Numerous IT business value studies have employed analysis of case descriptions to elaborate business values from the adoption of a speci ﬁ c information system (e.g., [30,43]).”
The Updated DeLone and McLean Model of Information Systems Success (2012, background): “1989), IS benefit frameworks (e.g. Kohli and Grover 2008; Müller et al. 2010; Peppard et al. 2007; Shang and Seddon 2002), and the business value of IT (e.”
Is strategy being implemented through projects? Contrary evidence from a leader in New Public Management (2012, background): “The project management discourse has slowly embraced the need for users to be satisfied and for benefits to be delivered (Cooke-Davies, 2002; Peppard et al., 2007; Ward et al., 1996).”