It is all about the emotional state: managing tourists' experiences.
By Alexandra Brunner-Sperdin, Mike Peters, A. Strobl. 2012
154 citations recorded by the source corpus.
Subfields: Marketing, Organizational Behavior and Human Resource Management
View Paper: https://www.semanticscholar.org/paper/932000bc9c856dbab8f1c1bd3dc0a0c28d36794b
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In Organizational Behavior and Human Resource Management
Citations in the corpus
- The impact of positive emotional experiences on eWOM generation and loyalty (2018, methodology): “…of constructs for the variables included in the causal model have been adapted from previous research: emotional experience (Bigné et al., 2008; Brunner-Sperdin et al., 2012; Han and Jeong, 2013), satisfaction (Bigné et al., 2008; Loureiro and Kastenholz, 2011; Wilkins et al., 2010), eWOM (Kim…”
- Destination Aesthetics and Aesthetic Distance in Tourism Experience (2015, background): “To illustrate, Brunner-Sperdin, Peters, and Strobl (2012) demonstrated that the ability of the environment to deliver pleasure and a sense of immersion as well as tangible, intangible, and social environmental attributes significantly influences consumers’ emotional responses and thus satisfaction…”