Discriminative Nearest Neighbor Few-Shot Intent Detection by Transferring Natural Language Inference

By Jianguo Zhang, Kazuma Hashimoto, Wenhao Liu, Chien-Sheng Wu, Yao Wan, Philip S. Yu, Richard Socher, Caiming Xiong. 2020

99 citations recorded by the source corpus.

Intent detection is one of the core components of goal-oriented dialog systems, and detecting out-of-scope (OOS) intents is also a practically important skill. Few-shot learning is attracting much attention to mitigate data scarcity, but OOS detection becomes even more challenging. In this paper, we present a simple yet effective approach, discriminative nearest neighbor classification with deep self-attention. Unlike softmax classifiers, we leverage BERT-style pairwise encoding to train a binary classifier that estimates the best matched training example for a user input. We propose to boost the discriminative ability by transferring a natural language inference (NLI) model. Our extensive experiments on a large-scale multi-domain intent detection task show that our method achieves more stable and accurate in-domain and OOS detection accuracy than RoBERTa-based classifiers and embedding-based nearest neighbor approaches. More notably, the NLI transfer enables our 10-shot model to perform competitively with 50-shot or even full-shot classifiers, while we can keep the inference time constant by leveraging a faster embedding retrieval model.

Subfields: Artificial Intelligence

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In Artificial Intelligence

  1. Luke S. Zettlemoyer
  2. Philip S. Yu
  3. Wenpeng Yin
  4. Kelvin Guu
  5. Caiming Xiong
  6. Luheng He
  7. Mohit Bansal
  8. Percy Liang

Citations in the corpus