Construction of a Benchmark for the User Experience Questionnaire (UEQ)

By Martin Schrepp, Andreas Hinderks, Jörg Thomaschewski. Int. J. Interact. Multim. Artif. Intell., 2017

811 citations recorded by the source corpus.

Questionnaires are a cheap and highly efficient tool for achieving a quantitative measure of a product’s user experience (UX). However, it is not always easy to decide, if a questionnaire result can really show whether a product satisfies this quality aspect. So a benchmark is useful. It allows comparing the results of one product to a large set of other products. In this paper we describe a benchmark for the User Experience Questionnaire (UEQ), a widely used evaluation tool for interactive products. We also describe how the benchmark can be applied to the quality assurance process for concrete projects.

Subfields: Information Systems, Mechanical Engineering, Human-Computer Interaction

View Paper: https://www.semanticscholar.org/paper/8cbde782fc9e81835ba8f8d25b0540b8187ca44d