Toward a measure of service convenience: multiple‐item scale development and empirical test

By Scott R. Colwell, May Aung, Vinay Kanetkar, Alison Holden. 2008

262 citations recorded by the source corpus.

Subfields: Information Systems and Management, Organizational Behavior and Human Resource Management, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/8c3b2a930b5da05eafa700c8747109a20c6f2abf

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

1. R. Maskeliūnas
2. Xuan Phuc Tran
3. Quoc Trung Pham
4. S. Misra

Citations in the corpus

• Relationship between Convenience, Perceived Value, and Repurchase Intention in Online Shopping in Vietnam (2018, background): “Many studies have shown that shopping convenience is one of the main factors boosting the popularity of online shopping [8,9].”