A paradox of service quality in Turkey
By A. Kara, Subhash C. Lonial, M. Tarım, Selim Zaim. 2005
120 citations recorded by the source corpus.
Subfields: Marketing, Organizational Behavior and Human Resource Management, Strategy and Management
View Paper: https://www.semanticscholar.org/paper/8ac94e1061929b23af09b8fcde80773e05d9f705