Internet, Phone, Mail, and Mixed‐Mode Surveys

By D. Dillman, Jolene D. Smyth, Lea Christian. 2014

2,777 citations recorded by the source corpus.

DESCRIPTION The classic survey design reference, updated for the digital age For over two decades, Dillman's classic text on survey design has aided both students and professionals in effectively planning and conducting mail, telephone, and, more recently, Internet surveys. The new edition is thoroughly updated and revised, and covers all aspects of survey research. It features expanded coverage of mobile phones, tablets, and the use of do-it-yourself surveys, and Dillman's unique Tailored Design Method is also thoroughly explained. This invaluable resource is crucial for any researcher seeking to increase response rates and obtain high-quality feedback from survey questions. Consistent with current emphasis on the visual and aural, the new edition is complemented by copious examples within the text and accompanying website.

Subfields: Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/876487b0834ad13dedf00bb7d2c80167de0f6593

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In Sociology and Political Science

Citations in the corpus

Whistleblowing Intentions Among Public Accountants in Indonesia: Testing for the Moderation Effects (2016, background): “1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 Page15 response bias that would affect the systematic results (Dillman et al. 2014).”
Another Look at Likert Scales (2016, background): “The use of such named categories is user-friendly and has been found to provide acceptable levels of reliability (Dillman et al. 2014:159).”
Rethinking and updating demographic questions: Guidance to improve descriptions of research samples. (2016, background): “For other researchers, survey length may not be a barrier, but coding responses after data collection is not feasible given limited resources (e.g., research assistants) for accurate coding or they might worry that the answers given will not match the question being asked (Dillman et al., 2014).”
eHealth Literacy and Web 2.0 Health Information Seeking Behaviors Among Baby Boomers and Older Adults (2015, neutral): “Use of a follow-up Web survey would allow users to view the definitions of the social media tools discussed (eg, blogs) and likely decreased the demand on individuals’ cognitive burden [72].”
Sampling in software engineering research: a critical review and guidelines (2020, background): “Meanwhile, many practices can reduce sampling bias and response bias in questionnaire surveys (Dillman et al., 2014).”
Understanding and Evaluating Survey Research (2015, methodology): “The authors describe conducting a follow-up phone call or mail inquiry for nonresponders, using the Dillman et al. (2014) tailored design for survey research followup may have reduced nonresponse error.”
Ethical Awareness, Ethical Judgment and Whistleblowing: A Moderated Mediation Analysis (2017, methodology): “Furthermore, we determine the cutoff time for the return of the questionnaire, which is 3 months, for the purpose of testing nonresponse bias, as suggested by Dillman et al. (2014).”