The relationship of action research to human-computer interaction

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Design Study Methodology: Reflections from the Trenches and the Stacks (2012, methodology): “The phenomenon that what a target user says they do in retrospect is only an incomplete match with their actual activities is well-known in psychology [23] and HCI [60]; most users do not accurately introspect about their own data analysis and visualization needs, making these needs invisible to the”
Fairness and Accountability Design Needs for Algorithmic Support in High-Stakes Public Sector Decision-Making (2018, background): “This assumption sits particularly uncomfortably with the value attributed to participatory design and action research in HCI and information systems [33, 6].”
Next steps for value sensitive design (2012, methodology): “We suggest that VSD can become a stronger method for both research and also social change through a strategy that enhances the voice of its informants (see [40,43,47]).2”
Deconstructing Community-Based Collaborative Design (2019, methodology): “community residents, we leveraged participatory and social action research methods [49, 67, 81] that allowed residents to drive the context and direction of discussions.”
Toward situated interventions for algorithmic equity: lessons from the field (2020, background): “Both participatory design and action research approaches have informed generations of work in HCI [31].”