Service quality and customer satisfaction in academic libraries: Perspectives from a Malaysian university
By K. Kiran. 2010
111 citations recorded by the source corpus.
Subfields: Information Systems and Management, Organizational Behavior and Human Resource Management, Sociology and Political Science
View Paper: https://www.semanticscholar.org/paper/8324a8d2ba3dbfd10a28f2d0d47878dcce81159c