Airline passengers’ continuance intention towards online check-in services: The role of personal innovativeness and subjective knowledge
By Zhibin Lin, Raffaele Filieri. 2015
116 citations recorded by the source corpus.
This study integrates the individual psychology constructs (personal innovativeness and subjective knowledge) with the Technology Acceptance Model to develop and test a model of airline passengers’ continuance intention towards online flight check-in services. Predictions were tested with data from a sample of airline passengers in China who have experienced the online check-in service. The findings of this study demonstrate that airline passengers’ innovativeness and subjective knowledge have a direct effect on continuance intention, and an indirect effect through partial mediation of perceived ease of use and perceived usefulness. Theoretical and managerial implications are discussed.
Subfields: Information Systems and Management, Marketing, Sociology and Political Science
View Paper: https://www.semanticscholar.org/paper/81e880c8ec792ff6cee6467266e54efa35f48b82
How researchers see this paper
The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.
In Information Systems and Management
- Emilie Loup-Escande
- Camille Sagnier
- Domitile Lourdeaux
- Indira Mouttapa Thouvenin
- Jillian Anable
- Gérard Valléry
In Marketing
In Sociology and Political Science
- Emilie Loup-Escande
- Camille Sagnier
- Domitile Lourdeaux
- Indira Mouttapa Thouvenin
- Jillian Anable
- Gérard Valléry
- J. De Vos
Citations in the corpus
- Exploring consumer preferences towards electric vehicles: The influence of consumer innovativeness (2016, background): “This concept has been widely researched in the marketing sciences (Midgley and Dowling, 1978; Goldsmith, 1991; Roehrich, 2004; Bartels and Reinders, 2011) though has received only modest attention in transport studies (Lin and Filieri, 2015).”
- User Acceptance of Virtual Reality: An Extended Technology Acceptance Model (2020, background): “…several studies on non-immersive technologies show its effects, for example, on perceived ease of use of e-mail notifications (Serenko, 2008) or on perceived ease of use, perceived usefulness and continuance intention to use online check-in services of air-line passengers (Lin & Filieri, 2015).”